THE PENGUIN APPROACH

HISTORY

 

PENGUIN CONDO-RENO was launched in response to inquiries from the customers about whether or not we could apply our proven project management approach to building Second Suites to renovating their Condos.  As we were already quite experienced in Kitchen installs and maximizing space utilization thanks to our experience with basement builds, Condos seemed a logical progression.  And our experience in dealing with municipalities across Southern Ontario would help us deal with the relatively simple needs of a Condo Board, as their prime mission is to protect the condo owners.

 

The Penguin story began in late 2011, when Guy Solomon launched Penguin Basements to bring a standard of process and professionalism to an industry where he saw it to be lacking.  Guy believed a renovation company should rise above the competition by employing higher build standards, better materials and better process management.  He took his inspiration from the professional home building industry where everything is planned down to the littlest detail unlike most renovation companies that tend to fly by the seat of their pants.  Guy felt that the business should also constantly evolve based on on-going client feedback, and that each quarter should reflect a better built company than the one before.

 

That philosophy remains true, and the Penguin Family of Companies is constantly looking to improve our standards, processes, and materials to lead the renovation industry forward, while continuing to offer more to  our customers.

MISSION

 

To be the leader in the home renovation business employing the best people, the best processes and the best materials to deliver our customers a better experience from initial consultation to the final finished project.

VISION

 

We aspire to bring positive change to the renovation industry.  We will set the standards others will follow.  We will promote the use of quality materials, professional trades, honest pricing and better communications standards on an ongoing basis to create customer advocates, and encourage our competitors to follow our lead.

CORES VALUES

 

PENGUIN CONDO-RENO is proud to be a member of Renomark™ and we stand by the membership code of conduct as if it were our own.

 

  • Be a member in good standing of the local Canadian Home Builder’s Association.
  • Abide by the Association’s Code of Ethics.
  • Provide a detailed, written contract (including the scope of work) for all jobs.
  • Offer a minimum of $2 million liability insurance.
  • Have coverage for workplace safety and employer’s liability and work only with subcontractors who carry such coverage.
  • Carry applicable licences and permits
  • Have access to information, education, training and professional development through membership in the Association
  • Maintain a safe and organized worksite.
  • Return phone calls within two business days.

 

Our Penguin standards mean we provide quality and service you can count on.  With all of our construction standards either meeting or exceeding the current building codes.  And we follow our own code of conduct as well.